An experienced association manager can make a world of difference for your HOA.
Low homeowner turnover, quality residents, and fewer violations are just some of the benefits. Managers also bring HOA marketing experience to the table and enable community building through board management.
Here are a few ways to get the most out of community association management.
Prioritize HOA Board Management
Every HOA needs an exceptional board.
HOA homeowners own their properties. Board members are elected to ensure behavior standards, visual integrity, community building, and property values. Boards are typically structured with a president, vice president, treasurer, and so forth.
There are several things an association manager can do to ensure board success.
For starters, they can help organize board elections. This process requires plenty of communication, community engagement, and marketing. Thus, managers should know how to run effective, personalized email, phone, and direct mail campaigns.
Meetings should be held regularly at a designated location, as well. This location should be ready to facilitate productive decision-making.
Leverage Digital Platforms
One of the most important assets of a community association manager is technical knowledge. Every HOA should have a fast and reliable website. Your HOA website needs separate login portals for homeowners and board members.
HOA residents need a go-to hub for community communication, payment of dues, and maintenance requests. Online access lets residents communicate with management at any hour of the day. The best managers respond to questions quickly and effectively.
Your HOA's website is also the hub for your association's digital marketing. It's where managers list HOA homes for sale, process applications, and post real estate photography.
Board members also need login portals for posting meeting notes, receiving messages, and communicating about elections.
HOA communities have a unique opportunity to bring residents together through events. Homeowners may request money from the board to host meet and greets, seasonal activities, and holiday decorating. They need well-managed platforms to organize and facilitate these decisions.
Community Association Management Improves Property Maintenance
One of the pitfalls of poor association management is lackluster maintenance protocols. Quick, high-quality property repairs should be at the top of every manager's list. Thus, managers must forge strong working relationships with local services.
Community association managers typically outsource repairs and upgrades. Your manager should be regularly communicating with the following:
- Plumbers
- Roofers
- Painters
- Mold inspectors
- Tree-trimming companies
- Gardeners
The point about mold inspectors is crucial. Experienced managers understand the importance of conducting inspections for health and safety.
Properties should be inspected before homeowners move in and upon leaving the residence. Homeowners may also agree to periodic inspections to guarantee compliance.
Maintaining the Integrity of the Community
One of the cornerstones of excellent management is community integrity.
HOA managers must ensure the landscaping integrity of the community through the violation system. Homeowners may receive violations if their curb appeal does not reflect the standards set forth by the HOA.
Standards also apply to behavior such as noise and neighborhood conflicts.
Discover the Right Manager for the Job
Ensure your community association management is in great hands. Look for a manager who prioritizes board formation, technology, property maintenance, and community integrity.
We want to help you find the right management solution for your HOA. Browse our services or contact us today to speak to an expert.
